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Unable to access IWB.

Started by kirkkaf13, March 19, 2020, 01:58:57 AM

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kirkkaf13

Hello,

I have purchased IWB yesterday and received a login to http://ionicwind.com/customers with an initial password. Unfortunately I am unable to access this site as the credentials are not working with my e-mail address.

Kirk

Brian

The URL works for me, no problem

Brian

kirkkaf13

Hi Brian,

The URL works but I am unable to login using my e-mail address and initial password I was sent after purchase.

Kirk

Andy

Hi Kirk,

LarryMc is the person who usually helps out on this.

You can send him a personal message with your details etc if you are still having problems.

Click on "My Messages" at the top of this site, click "New" then type in LarryMc.

You can then send him the details.

Andy.
Day after day, day after day, we struck nor breath nor motion, as idle as a painted ship upon a painted ocean.

kirkkaf13

Thank you I am currently in contact with LarryMc regarding the issue now. Hopefully it will be resolved soon.

Kirk

Rock Ridge Farm (Larry)

Did you get in - I tested it with your login and pw and it worked.
???????

Larry

LarryMc

LarryMc
Larry McCaughn :)
Author of IWB+, Custom Button Designer library, Custom Chart Designer library, Snippet Manager, IWGrid control library, LM_Image control library