IonicWind Software

IWBasic => General Questions => Topic started by: jalih on April 23, 2016, 11:33:29 AM

Title: Trouble obtaining IWBasic
Post by: jalih on April 23, 2016, 11:33:29 AM
Hi all,

I purchased IWBasic about one month ago. It took a couple of days and I got email message informing that my "IW Customer Record" has been created. I tried to login with my username and initial password provided but login attempt was refused. Now, one month and three emails later I still have not received any reply for my emails or information how to obtain the compiler I paid for.
Title: Re: Trouble obtaining IWBasic
Post by: LarryMc on April 23, 2016, 01:16:10 PM
I just checked and your account is set up properly.
You were probably trying to login with your forum username which is incorrect.
I am sending you a PM with instructions
Title: Re: Trouble obtaining IWBasic
Post by: jalih on April 23, 2016, 02:09:50 PM
Thanks for help,

All working properly now, initial password provided to me by email was wrong.